NABD help desk customer service software is user-friendly, and extremely easy to
learn and use. It is designed to make your support operation more efficient and
manage to improve client satisfaction by delivering best in class service. You
and your team will be able to quickly and efficiently resolve customer
inquiries received via email, ticket and live chat. Support emails are
automatically converted into actionable tickets and tracked to ensure issues
are resolved & closed in a timely and professional manner. Help
desk customer service software
is fully integrated so website visitors can receive real-time support without
leaving your website.
Features of
help desk customer service software:-
Outstanding
ticket management & tracking
Knowledge
based data
Quick access
of statistics
User
friendly Interface
Quick
Implement & support
NABD help desk customer service software know that the requirement gathering
process is very time consuming. We improve end user satisfaction and resolution
rates while reducing costs by allowing your help desk technician to track their work more effectively. Staying
connected with your customer and collaborating in real time is an integral part
of delivering customer service. NABD makes it easy and natural by integrating
and showing conversation in real time from multiple channels on single screen.
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